Our Various

Successful Solutions

We, at 3i, have been playing a pivotal role in providing support to our clients in managing some of the most crucial aspects of the customer lifecycle. This ranges from getting the customer to understand the offered product/service, to be able to buy/subscribe, till effectively & efficiently managing the customer post-sale of the product/services.

With years of experience & existence in the industry, we have gained substantial expertise in managing all aspects of the business, for some of the leading market players across various sectors – ranging from Mobile phones, Home appliances, Automobile, Banking, Travel, Interactive Gaming & Entertainment, Alternative medicines, Online shopping portals, Cable TV, Entertainment (Movies, Fine dining), Health care etc.

Our expertise of providing support across various functions such as Billing, Customer Service, Sales, Technical Assistance, Web content management, Social Media Management etc. has made us the trusted partner for many, whom we serve today. It is for this reason that our association with many of our clients is over a decade old.

With changing times and rapidly changing technology & business requirements, we have always ensured that we stay on top of the game. From providing customer service on calls to now successfully managing the website content, social media platforms & chatbots for some of the industry leaders, we adapted to the changing needs of the business and to the requirements of our clients, with growing years.